How We Help...

Retail & E-commerce

In retail and e-commerce, your customer-facing systems are your business. Uptime is everything, whether it’s your tills, website, payment gateways, or inventory systems. If your tech fails, sales stop. And in a competitive market, that’s revenue you don’t get back.

You need an IT setup that’s always on, built for speed, and ready to recover fast, with a partner who understands how much every transaction matters.

25+ Reviews

You Need Uptime, Speed & a Strong Back-End Structure

Sales don’t wait. Your systems shouldn’t either.

Why This Is a Concern:

Downtime—whether in-store or online—means missed revenue, lost customer trust, and team frustration. Without proper disaster recovery and a strong infrastructure behind the scenes, even a small issue can quickly turn into a business-critical failure.

Why It’s Important:

From POS systems and online checkout to customer data and stock control, your IT is the engine of your operation. When it runs smoothly, your team sells more and your customers keep coming back.

Solutions

Resilient, High-Uptime Systems

We design IT environments that prioritise uptime—so you can trade without interruption, even during busy periods.

Disaster Recovery & Rapid Response

If something goes wrong, we act fast. We’ve got the plans, backups, and processes to get you running again—without the chaos.

Customer-Facing System Support

From tills to e-commerce platforms, we keep your front-of-house systems working flawlessly and securely.

At We Do Your IT Support, we help retail and e-commerce businesses stay online, connected, and protected. We understand the tech that drives revenue—and we keep it running, so you can keep selling. Every second of downtime is money lost. We make sure your systems don’t let you down when it matters most.

Adam Gillett - Director

The Basics

What Retail & E-commerce Expect from their IT Support and Cyber Security provider…

When businesses look for IT support and cybersecurity, they often focus on the essentials—keeping systems running, protecting data, and ensuring smooth operations. These fundamental needs are important, but they’re just the starting point. Here’s what most businesses expect when searching for IT services.

Reliable IT Support

Your business needs responsive IT support to resolve technical issues, manage devices, and ensure systems run efficiently.

Strong Cyber Security

With cyber threats constantly evolving, you need firewalls, antivirus, and network protection to keep your data safe.

Cloud & Backup Solutions

Secure cloud storage and automated backups protect your data and ensure business continuity in case of hardware failures or cyber incidents.

Software & Hardware Management

From procuring the right devices to managing software licenses, your IT setup should be optimized for performance and security.

Business Size

See What We Recommend For Businesses Of Your Size

IT Maturity

See What Solutions We'd Suggest For Different Levels of IT Maturity

Sectors

Find Out What Sectors We Help & What Solutions You Need To Focus On

Unlimited IT Support With:

Security Basics

Essential Security

Complete Security

Rolling Monthly Contract

Unlimited IT Support