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Managed IT Support In Cheltenham

Whether you’re a boutique business in Montpellier, a growing firm in Hatherley, or a professional practice in the town centre, your IT should be a driving force behind your success—not a barrier to it. Cheltenham businesses operate in a highly connected, innovation-focused environment, where digital efficiency, compliance, and resilience are non-negotiable.

 

From cyber threats and regulatory requirements to uptime and cost-efficiency, your technology must enable progress. That’s exactly what we deliver.

At a glance...

  • Why IT Support Matters in Cheltenham
  • What’s Included in Our IT Support Packages
  • About Our Team and Approach
  • Customer Stories and Resources

Simple, Predictable IT Support — With Security Built In

30+ Reviews

Customers In Cheltenham Need...

IT Systems That Are Secure, Reliable & Built to Grow

Your IT environment should run quietly and effectively—supporting daily operations without disruption.

Why This Is a Concern:

Many Cheltenham organisations still rely on outdated infrastructure or disjointed support arrangements. This leads to delays, data loss, and heightened exposure to cyber risks. Worse still, many businesses are not meeting compliance or cyber insurance standards without the right safeguards and governance in place.

Why It’s Important:

Whether you’re focused on financial services, retail, healthcare, or legal compliance—your IT must be robust, responsive, and aligned with your strategic goals. With the right IT partner, you can improve security, reduce downtime, and drive greater return on every investment.

Solutions

Local, Responsive Support

We’re based near Cheltenham, offering rapid on-site assistance and efficient remote support whenever you need it.

Compliance, Security & Cyber Protection

From GDPR to cyber insurance, we’ll help you stay compliant and protected, with systems that stand up to scrutiny.

Uptime, Backup & Disaster Recovery

We keep your systems online, backed up, and ready to bounce back from anything—so your business keeps moving.

See Our Support Packages

For businesses just beginning their journey toward more structured IT, our Security Basics package provides a vital first layer of protection. While comprehensive solutions offer broader coverage, we believe in supporting businesses at every stage with honest advice and practical guidance.

Adam Gillett - Director

Hover below to find a further description or see our full comparison table.

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Starter IT Support Service

£42.44 +VAT *

Per Month

Essential IT Support Service

£74.92 +VAT *

Per Month

Professional IT Support Service With Cyber Essentials

£92.00 +VAT *

Per Month

Provided through a range of contract options, including rolling monthly terms as well as 1, 2, or 3-year commitments. Our customers generally prefer the the 3-year agreement, chosen by over 80% of our customers.
Get expert IT support from a team of professionals helping your businesses IT needs.

+ Security Upgrade

We require every business to meet this essential level of security, ensuring proactive device protection and lasting peace of mind.

+ Security Upgrade

All-in-one advanced cloud security and compliance suite for full protection and peace of mind.
Centralised email signature management for branding, compliance, and marketing impact.
Secure cloud productivity tools for modern work—collaborate, protect data, and manage users with ease.
All the cybersecurity tools and training you need to meet Cyber Essentials standards and reduce human risk.

+ Security Upgrade

Full Comparison Table
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Starter IT Support Service

IT support with only device security. Simple and predictable IT Support.

  • Provided through a range of contract options, including rolling monthly terms as well as 1, 2, or 3-year commitments. Our customers generally prefer the the 3-year agreement, chosen by over 80% of our customers.
  • Core IT Support: Get expert IT support from a team of professionals helping your businesses IT needs.
  • Core Device Security Pack: The bear minimum device level protection every business should have.

£42.44 +VAT *

Per Month

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Essential IT Support Service

The core IT systems every organisation needs for reliable IT and capable defences against the most common cyber threats.

  • Provided through a range of contract options, including rolling monthly terms as well as 1, 2, or 3-year commitments. Our customers generally prefer the the 3-year agreement, chosen by over 80% of our customers.
  • Core IT Support: Get expert IT support from a team of professionals helping your businesses IT needs.
  • Core Device Security Pack: The bear minimum device level protection every business should have.
  • Complete Cloud Security Pack: All-in-one advanced cloud security and compliance suite for full protection and peace of mind.
  • Microsoft Business Premium License: Secure cloud productivity tools for modern work—collaborate, protect data, and manage users with ease.
  • Cloud Email Signatures: Centralised email signature management for branding, compliance, and marketing impact.

£74.92 +VAT *

Per Month

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Professional IT Support Service With Cyber Essentials

Providing complete peace of mind for businesses that need to protect their reputation, compliance, and uptime, while also helping your business pass and maintain Cyber Essentials certification.

  • Provided through a range of contract options, including rolling monthly terms as well as 1, 2, or 3-year commitments. Our customers generally prefer the the 3-year agreement, chosen by over 80% of our customers.
  • Complete IT Support: Proactive, unrestricted and consistently by your side for all things tech — now including full support for Cyber Essentials.
  • Complete Device Security Pack: A complete device security designed to keep your business running, compliant and to protect your reputation.
  • Complete Cloud Security Pack: All-in-one advanced cloud security and compliance suite for full protection and peace of mind.
  • Complete Cyber Essentials Pack: All the cybersecurity tools and training you need to meet Cyber Essentials standards and reduce human risk.
  • Microsoft Business Premium License: Secure cloud productivity tools for modern work—collaborate, protect data, and manage users with ease.
  • Cloud Email Signatures: Centralised email signature management for branding, compliance, and marketing impact.
  • Software chosen, managed and provided by a Crown Cyber Security Provider

£92.00 +VAT*

Per Month

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On Demand IT Support Service

Gain access to IT support that is available when needed, along with device security to bring you to our minimum level of unmanaged device security.

  • This monthly, reactive IT support service is great for organisations needing occasional IT support. We'd define occasional as once every 4 months.
  • On-Demand IT Support: Gain access to IT support that is available when needed, along with our comprehensive helpdesk.
  • Complete Device Security Pack: A complete device security designed to keep your business running, compliant and to protect your reputation.

Monthly Costs

£9.93 +VAT

Per Month

On-Demand Support

£20.00 +VAT

Per 15 Minutes of Support

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Unlimited IT Support Offered By Our Friendly HelpDesk

We understand that your business deserves IT support you can trust—support that keeps your operations smooth, secure and focused on growth. Our Unlimited IT Support is tailored to meet your needs, giving you the confidence and expertise to thrive.

  • Dependable IT support, available Monday to Friday, 9 AM - 5 PM, to ensure your systems and devices always perform at their best.
  • Expert management of setups, updates, and staff changes, saving your business time and effort.
  • Simplified handling of emails, files, and apps to enhance productivity across your team.
  • Unwavering security support to protect your operations and critical data at all times.
  • Trusted advice from an assured Crown Cyber Security Provider for complete peace of mind.
  • Technical contact for your business - we'll liaise with your 3rd party software providers on your behalf to remove the burden from you.
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Reliable Computer Repairs for Home and Business

When your computer breaks down, it can disrupt everything from daily tasks to important business operations. Our expert computer repair services ensure fast, efficient, and affordable solutions to get your devices back up and running. Whether it's a hardware fault or a software issue, we've got you covered with reliable diagnostics and professional repairs.

  • Fast turnaround times for urgent repairs
  • Hardware and software troubleshooting
  • Virus and malware removal
  • Data recovery and backup solutions
  • Laptop screen, battery, and keyboard replacements
  • Ongoing maintenance and performance optimisation
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We Do Your IT Supplies Logo In White

We’re here to discuss your computer security through a collaborative consultation, offering genuine guidance with no pressure or strings attached.

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Who We Help...

We work with a wide range of businesses and teams — from growing SMEs to multi-site organisations — who rely on us for dependable IT, clear communication, and no-nonsense support. Whether you're in professional services, education, retail, or something entirely unique, our flexible approach means we adapt to your needs and work as an extension of your team.

Business Size

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IT Maturity

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Sectors

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mannings facilities management - MFM

Reliable IT for years!

I cannot praise the team at WDYIT enough. They are incredibly responsive, reliable, and a pleasure to work with. We have been collaborating with them for over 10 years and highly recommend their services!

Mathew Grimsby – Mannings Facility Management

Resources

Our downloads have been created to give you clear, practical information whenever you need it — whether you're comparing providers, exploring new services, or just looking to stay informed. From guides and quizzes to blogs, videos and comparison tables, everything here is designed to help you make confident, well-informed choices for your business IT.

Small-Business-IT-Services-Cover-Photo
Small Business IT Services: Complete Guide to Technology Solutions for Growing Companies
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IT Support Buyers Guide
Thinking of Switching IT Providers? Read This First.
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What is IT Support? Understanding Its Definition, Benefits, and Tools
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How to create secure passwords
How to create secure passwords
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Join Our Growing IT Support Team

We're looking for passionate and skilled IT professionals to join our dynamic support team. Whether you're starting out in tech or bringing years of experience, we offer a supportive environment, hands-on training, and opportunities to grow your career. If you love solving problems and helping people with technology, we’d love to hear from you.

  • 1st Line IT Support - handling user queries and basic troubleshooting
  • 2nd Line IT Support - resolving escalated technical issues
  • Microsoft 365 support and administration
  • Windows, Mac and Server support
  • Printer, scanner, and peripheral support
  • And much more...
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